Policies
Day of Appointment
Park in back parking lot attached to building
Please arrive no more than 10 minutes prior to your appointment
If door is closed please take a seat at the table. Your esthetician is in session!
If you are running late please contact TWA and anything over 15 minutes may result in a cancellation.
Cancellation and Booking Fees
I understand that unforeseen circumstances can occur, please contact TWA to reschedule or to cancel an appointment. Please contact TWA 48 hours prior to your treatment to avoid a $50 booking fee.
Gifting and Returns
We offer gift cards at our location and online. Gift cards expire within 1 year and are non-refundable. All packages and open and used skincare is non-refundable.