Day of Appointment

Park in back parking lot attached to building

Please arrive no more than 10 minutes prior to your appointment

If door is closed please take a seat at the table. Your esthetician is in session!

If you are running late please contact TWA and anything over 15 minutes may result in a cancellation.

Cancellation and Booking Fees

I understand that unforeseen circumstances can occur, please contact TWA to reschedule or to cancel an appointment. Please contact TWA 48 hours prior to your treatment to avoid a $50 booking fee.

Gifting and Returns

We offer gift cards at our location and online. Gift cards expire within 1 year and are non-refundable. All packages and open and used skincare is non-refundable.

Privacy

Effective 7/1/2021

At Taylor West Aesthetics, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, services, and studio.

Information We Collect

We may collect the following types of personal information:

• Name, email address, phone number, and mailing address

• Skin and health-related information shared during consultations or appointments

• Payment and billing details when you purchase products or book services

• Website usage data through cookies or analytics tools

How We Use Your Information

Your information may be used to:

• Schedule and manage appointments

• Create personalized skincare treatment plans

• Communicate updates, promotions, or appointment reminders

• Process payments and transactions

• Improve website performance and customer service

We will never sell or rent your personal data to third parties.

How We Protect Your Information

We take appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. This includes secure scheduling platforms, password-protected devices, and limited access to sensitive data.

Sharing of Information

We may share your information only:

• With third-party service providers (e.g., booking software, payment processors) that help us operate our business

• When required by law or to comply with legal processes

These third parties are required to protect your data and use it only for the purpose it was shared.

Your Rights and Choices

You may:

• Request to access, correct, or delete your personal information

• Opt out of promotional emails at any time by clicking “unsubscribe” or contacting us directly

• Decline cookies through your browser settings

Minors

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children without parental consent.

Changes to This Policy

We may update this Privacy Policy occasionally. The revised version will be posted on our website with an updated effective date.